Technical support is provided by the support forum and via E-Mail. We try to answer all your questions, but due to the large number of visitors, it is not always possible. Therefore, guaranteed technical support is available only to users who have purchased the extended license. Technical support service includes: 1. Users who faced with the script for the first time and of course do not know all the nuances of its work have the priority of answering the questions. Only failures of the script itself are the responsibility of technical support. If the reason of failure is your template that doesn't meet the requirements of the engine, then the support you may be denied. 2. Also you get a one-time opportunity to install the script on your server, including setting it up to full operation with current server settings (sometimes it is needed to correctly disable the User-Friendly URL, enable the specific features of Russian Apache for the correct images uploading, etc...). 3. You